Terms and Conditions
Welcome to Cricketer Point. By accessing or using our website (www.cricketerpoint.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order.
1. General Information
Cricketer Point is a cricket equipment retailer based in Germany. Our store is located at Kolner Strasse 64, Haspe Hagen, Germany – 58135. We operate from Monday to Saturday, 8 AM to 5 PM. For any inquiries, you can reach us at info@cricketerpoint.com or on WhatsApp: +49 1521 0900895.
2. Products and Orders
We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, occasional errors may occur. In such cases, we reserve the right to correct any errors and update the product information without prior notice.
All orders are subject to product availability and our acceptance. We reserve the right to cancel or refuse any order for any reason, including product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity.
3. Pricing and Payments
Prices on our website are shown in Euros (€) and include VAT unless stated otherwise. We accept various secure payment methods including credit/debit cards, PayPal, and bank transfers, depending on your location.
Each country has a flat shipping rate, which may vary. The total cost including shipping is calculated at checkout before you confirm your purchase.
4. Shipping and Delivery
We deliver across Europe using trusted courier services. Delivery times may vary depending on your location, but we aim to dispatch orders within 1–2 working days. Shipping charges are based on your destination and are shown at checkout. Once your order is shipped, you will receive a tracking number.
Cricketer Point is not responsible for delays caused by customs clearance or unforeseen courier issues. Customers are responsible for providing accurate delivery addresses; we are not liable for delays or losses due to incorrect details.
5. Returns and Exchanges
We accept returns or exchanges within 14 days of delivery, provided the items are unused, in original packaging, and in resalable condition. To initiate a return, please contact us at info@cricketerpoint.com with your order number and reason for return.
Refunds will be issued to the original payment method, excluding shipping costs. The cost of return shipping is the customer's responsibility unless the item was received damaged or in error.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Cricketer Point or its suppliers. You may not use, reproduce, or distribute any content without written permission.
7. Liability
Cricketer Point is not liable for any indirect or consequential loss resulting from the use of our website or products. We are only responsible for the value of the goods purchased and any direct loss due to our negligence.
8. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how we handle your personal data in accordance with GDPR.
9. Modifications
We reserve the right to change these Terms and Conditions at any time without prior notice. Changes will take effect once published on this page. Continued use of our website means you accept the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of German courts.